SERVICES & HOURS
Business Hours
Business Hours
Monday-Wednesday: 8am-5pm
Thursday: 8am-6pm
Friday: 8am-12pm
Saturday & Sunday: CLOSED
Medical Diagnosis & Treatment
Medical Diagnosis & Treatment
Boiling Spring Lakes:
Monday – Wednesday 8:30am-4:30pm, Thursday 8:30am-6:00pm, Friday 8:30am-12:00pm
Shallotte: Hours vary
Other hours as available by appointment
Primary medical care is provided by doctors, physician assistants, and nurse practitioners.
Appointments and sick visits are available for qualified patients.
Dental Care
Dental Care
The dental clinic is available by appointment only and operates at different times during the week, depending on volunteer provider availability. The clinic offers exams, dental x-rays, and extractions. Patients getting their primary care here may get limited restorative and hygiene services (fillings and cleanings).
Specialty Care
Specialty Care
Specialty care requires a referral from a NHC Provider.
- Diabetic/Endocrine Clinic
- Diabetic Retinopathy Screenings & Medical Eye Care
- Diabetes Education
- Care Management
- Other specialties by referral
Diabetes Services
Care Management Assistance
New Hope Clinic offers a care management program for our patients. Topics include:
- How we make food choices
- Avoiding mindless eating
- Navigating a grocery store
- Reading nutrition labels
- Understanding your medications
- Being active and fit, and more!
These appointments with a care manager or nurse are open to all New Hope Clinic patients who are interested and motivated to make changes to promote healthier living and better understanding of the health conditions and medications.
Pharmacy
Pharmacy
Medications are provided for New Hope Clinic prescriptions only.
Tuesdays: Call or drop off by 12:00pm, pickup 12:30-4:30pm
Thursdays: Call or drop off by 12:00pm, pickup 1:00-6:00pm
New Hope Clinic has its own in-house pharmacy that is open on Tuesdays from 12:30-4:30pm and Thursdays from 1:00-6:00pm to provide non-narcotic medications to patients for prescriptions written by NHC providers. The medications are purchased by NHC from wholesalers, received as donations from Direct Relief and AmeriCares, and ordered for specific patients through Patient Assistance Programs at no cost to them.
How do I use the pharmacy services?
To receive medication from our pharmacy, you must have a prescription written by one of our providers. All medications provided by New Hope Clinic pharmacy are completely free for our patients. For expensive medications, we try to get these through a Pharmacy Assistance Program which will mail the medicines to the Clinic, your house, or a retail pharmacy.
We do not have or prescribe any narcotics or controlled medications at New Hope Clinic, but we can help you find a provider to manage those medicines for you if they are needed.
For best results, call the New Hope Clinic one week before you run out of your prescribed medications and request a refill. If you want to pick up your refill the same day you called it in, you must call before 12pm that day. If you have an appointment on a pharmacy day, wait until your visit to tell your provider and their medical assistant what medicines you need.
Additional Services On-Site at New Hope Clinic:
Additional Services On-Site at New Hope Clinic:
[Additional services have been temporary suspended due to pandemic]
Brunswick Family Assistance Agency: 4th Wed, 10:00am-3:00pm
Partners in Caring HIV screenings: 3rd Thurs, 1:00pm-5:00pm
Southport Lions vision screenings: 2nd Thurs & 3rd Tues, 9:30am-11:30am
Insurance Marketplace Navigation
New Hope Clinic provides an office for Health Insurance Marketplace Navigators from NC Legal Aid. These navigators help people find out what insurance options as well as what insurance subsidies are available to them.
After Hours
After Hours
Sick? Injured? Not sure where to go for care?
If you have a true medical emergency, call 911.
If you are a New Hope Clinic patient and have a healthcare problem but aren’t sure how soon or where to go for care, first try calling New Hope Clinic at (910) 845-5333. Our receptionists cannot give medical advice, so ask to speak to a nurse or medical assistant.
If the New Hope Clinic office is not open, try calling the 24-hour care line at one of our healthcare partner organizations:
- Novant Health care line: 910-721-CARE (2273)
- New Hanover Regional Medical Center VitaLine: 888-815-5188
With one free call, you can speak to a highly-qualified nurse and other professionally trained staff who will carefully evaluate your needs and advise on the best option for your illness or injury: home care, going to see your primary care provider at New Hope Clinic, visiting an urgent or express care location, or going to the nearest emergency room.
*New Hope Clinic does not pay for visits to urgent/express care or emergency rooms. You must make payment arrangements.
Services NOT provided by New Hope Clinic
Services NOT provided by New Hope Clinic
Even if you do qualify to be a patient at NHC, the Clinic does not provide the following services:
- Emergency medical services
- OB/GYN care
- STD treatment
- Pain Management
- Prescriptions for narcotic/controlled medications
The Clinic also does not complete school, sports, work, DOT, or disability determination physicals. It does not provide care that is covered through Vocational Rehabilitation, Worker’s Compensation, or an insurance settlement.
In need of services not offered by New Hope Clinic?
Other specialty services are available by referral through Cape Fear HealthNet for local doctors or at other healthcare facilities across the state when not available locally. Unfortunately, not all services are available for free and if there is a cost, the patient is responsible for paying it.
Reasons Why To Go to the ER
Reasons Why To Go to the ER
- Loss of consciousness
- Signs of heart attack that last two minutes or more. These include:
- Pressure, fullness, squeezing or pain in the center of the chest
- Tightness, burning, or aching under the breastbone
- Chest pain with lightheadedness
- Signs of a stroke, including:
- Sudden weakness or numbness of the face, arm or leg on one side of the body
- Sudden dimness or loss of vision, particularly in one eye
- Loss of speech, or trouble talking or understanding speech
- Sudden, severe headaches with no known cause
- Unexplained dizziness, unsteadiness or sudden falls, especially when accompanied by any other stroke symptoms
- Severe shortness of breath
- Bleeding that does not stop after 10 minutes of direct pressure
- Sudden, severe pain
- Poisoning
(*Note: If possible, call your local poison control center first and ask for immediate home treatment advice—certain poisons should be vomited as soon as possible while others should be diluted with water as soon as possible. Such preliminary home treatment could save your life.)
- A severe or worsening reaction to an insect bite, sting, or to a medication, especially if breathing is difficult
- A major injury, such as a head trauma
- Unexplained stupor, drowsiness or disorientation
- Coughing up or vomiting blood
- Severe or persistent vomiting
- Suicidal or homicidal feelings
* This is not a full list of emergency medical conditions. If you are unsure if your condition is an emergency, call 9-1-1 just to be safe.
Reasons Why Not to Go to the ER
Reasons Why Not to Go to the ER
- Earache
- Minor cuts where bleeding is controlled
- A minor dog or animal bite where bleeding is controlled (but see your doctor–a rabies shot may be necessary)
- A sprain
- A sunburn or minor burn from cooking
- An insect sting or delayed swelling from a sting (if there is breathing difficulty, go to the ER)
- A skin rash
- Fever (if there is a convulsion, go to the ER)
- Sexually-transmitted diseases
- Colds and cough, sore throat, flu