
compassionate
patient-centric
Affordable
Whether you’re covered by Medicaid or need assistance through our Charity Care Program for uninsured, low-income, adult patients, we’re dedicated to helping you get the care you need.Â
Our Programs
At New Hope Clinic, we’re committed to providing affordable, high-quality healthcare to eligible residents of Brunswick County. Please take a moment to check the criteria below to see if you qualify!Â
Adult Medicaid Program
To qualify, you must:
- Be a resident of Brunswick County
- Be 18 years or older
- Have Medicaid and no other insurance
*Currently, no dental services are available for Medicaid patients.
Adult Uninsured (Charity Care Program)
 To qualify, you must:
- Be a resident of Brunswick County
- Be 18 years or older
- Have a household income below 300% of the Federal Poverty Level
- Be uninsured and ineligible for Medicare, full VA Medical Benefits, private insurance, or affordable employer insurance (where the premium is less than 9% of gross household income)
*Applicants with Family Planning Only Medicaid may qualify.
How to Apply
We are here to help. If you have questions, please call 910-845-5333 and ask for an Eligibility Specialist.
For Adult Medicaid Patients
We accept the following NC Medicaid plans:
- AmeriHealth Caritas
- Carolina Complete Health
- HealthyBlue
- NC Medicaid Direct
- Trillium Health Resources
- United Healthcare Community Plan
- WellCare
📞 Call us at 910-845-5333 to verify your eligibility and schedule an appointment.
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For Uninsured Patients (Charity Care Program)
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The New Hope Clinic Charity Care Program helps uninsured individuals access healthcare, including hospital financial assistance programs.
Application Process
Step 1: Complete the Eligibility Application
- Download the application:
- No printer? Pick up a copy at:
- 201 W Boiling Spring Rd, Southport, NC 28461
- Or request a mailed copy by calling 910-845-5333
Step 2: Gather Required Documents
Proof of Identity (Provide one of the following):
- State-issued ID or driver’s license
- Permanent Resident Card (Green Card)
- Passport
Proof of Residency (Provide two documents with your full name and current address,
dated within the last 90 days):
- Unexpired photo ID with current address
- Utility bill, lease agreement, or bank statement
- Tax return, pay stub, or phone bill
- Benefits award/denial letter or other government-issued statement
Proof of Income (Provide all applicable, most recent documents):
- One month of recent paystubs
- Two months of self-employment records or bank statements
- Social Security, Disability, or Unemployment Benefits Letter
- Rental income, family support documentation, or Letter of Support if no income
- Previous year’s tax return (Form 1040) or IRS verification of non-filing (Form 4506-T)
Proof of Uninsured Status (If applicable, we can help you obtain these):
- VA Benefits Denial Letter
- Medicaid Denial Letter or Family Planning Medicaid Approval Letter
- Employer Insurance Verification Form
- Private Insurance Cancellation/Termination Letter
Step 3: Submit Your Application
- Drop off or mail: 201 W Boiling Spring Rd, Southport, NC 28461
- Email: info@newhopeclinicnc.org
- Fax: 910-845-5366
Step 4: Application Review
- We’ll notify you if additional information is needed.
- If you don’t hear from us within one week, please call or email.
- You’ll be informed of the final decision by phone or mail.
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If Approved:
- Coverage lasts 90 days to 1 year based on eligibility.
- We will schedule your appointment over the phone.
- Notify the clinic within 7 days if your eligibility changes.
❌ If Denied:
- We’ll provide a list of alternative resources and help you connect with other services.
Need Assistance?
Whether you're covered by Medicaid or need assistance through our Charity Care Program for uninsured, low-income, adult patients, we're dedicated to helping you get the care you need.
- Email: info@newhopeclinicnc.org
- Call: 910-845-5333 (ask for an Eligibility Specialist)
- Walk-in Assistance Available:
- Mondays: 9:00 AM – 12:00 PM, 1:00 PM – 4:00 PM
- Thursdays: 9:00 AM – 12:00 PM, 12:30 PM – 4:00 PM
- Other times may be available by request.
Avoid Long Waits Schedule an appointment with an Eligibility Specialist by phone or email.
Contact us
If you have questions about becoming a patient, we'd love to hear from you.