compassionate
patient-centric
Affordable
Whether you’re covered by Medicaid or need assistance through our Charity Care Program for uninsured, low-income, adult patients, we’re dedicated to helping you get the care you need.
Our Programs
At New Hope Clinic, we’re committed to providing affordable, high-quality healthcare to eligible residents of Brunswick County. Please take a moment to check the criteria below to see if you qualify!
Adult Medicaid Program
To qualify, you must:
- Be a resident of Brunswick County
- Be 18 years or older
- Have Medicaid and no other insurance
*Currently, no dental services are available for Medicaid patients.
Charity Care Program
To qualify, you must:
- Be a resident of Brunswick County
- Be 18 years or older
- Have a household income below 300% of the Federal Poverty Level
- Be uninsured and ineligible for Medicare, full VA Medical Benefits, private insurance, or affordable employer insurance (where the premium is less than 9% of gross household income)
*Applicants with Family Planning Only Medicaid may qualify.
How to Apply
We are here to help. If you have questions, please call 910-845-5333 and ask for an Eligibility Specialist.
For Adult Medicaid Patients
We accept the following NC Medicaid plans:
- AmeriHealth Caritas
- Carolina Complete Health
- HealthyBlue
- NC Medicaid Direct
- Trillium Health Resources
- United Healthcare Community Plan
- WellCare
📞 Call us at 910-845-5333 to verify your eligibility and schedule an appointment.
For Uninsured Patients (Charity Care Program)
The New Hope Clinic Charity Care Program helps uninsured individuals access healthcare, including hospital financial assistance programs.
Application Process
Step 1: Complete the Eligibility Application
- Download the application:
- No printer? Pick up a copy at:
- 201 W Boiling Spring Rd, Southport, NC 28461
- Or request a mailed copy by calling 910-845-5333
Step 2: Gather Required Documents
Proof of Identity (Provide one of the following):
- State-issued ID or driver’s license
- Permanent Resident Card (Green Card)
- Passport
Proof of Residency (Provide two documents with your full name and current address,
dated within the last 90 days):
- Unexpired photo ID with current address
- Utility bill, lease agreement, or bank statement
- Tax return, pay stub, or phone bill
- Benefits award/denial letter or other government-issued statement
Proof of Income (Provide all applicable, most recent documents):
- One month of recent paystubs
- Two months of self-employment records or bank statements
- Social Security, Disability, or Unemployment Benefits Letter
- Rental income, family support documentation, or Letter of Support if no income
- Previous year’s tax return (Form 1040) or IRS verification of non-filing (Form 4506-T)
Proof of Uninsured Status (If applicable, we can help you obtain these):
- VA Benefits Denial Letter
- Medicaid Denial Letter or Family Planning Medicaid Approval Letter
- Employer Insurance Verification Form
- Private Insurance Cancellation/Termination Letter
Step 3: Submit Your Application
- Drop off or mail: 201 W Boiling Spring Rd, Southport, NC 28461
- Email: info@newhopeclinicnc.org
- Fax: 910-845-5366
Step 4: Application Review
- We’ll notify you if additional information is needed.
- If you don’t hear from us within one week, please call or email.
- You’ll be informed of the final decision by phone or mail.
If Approved:
- Coverage lasts 90 days to 1 year based on eligibility.
- We will schedule your appointment over the phone.
- Notify the clinic within 7 days if your eligibility changes.
❌ If Denied:
- We’ll provide a list of alternative resources and help you connect with other services.
Contact us
If you have questions about becoming a patient, we'd love to hear from you.